Contact Us

Customer Solutions and Sales Support

Order Status and Shipping Quotes

Toll Free: (800) 374-1600
Local: (317) 244-6871

Technical Support and Product Safety

Support Request Form

Product Questions and SDS Sheets

Monday-Friday 8:00 a.m. – 5:00 p.m., Eastern Time Zone

Toll Free: (800) 999-5456
Local: (317) 683-1303

Overexposure or Ingestion of AMACO Products

AMACO registers all our products with Poisindex which makes all this information available to health care providers via National Poison Control. A call to 1-800-222-1222 will connect the health care provider with any needed information.

Replacement Parts

Please call our Technical Support team with any questions regarding parts for kilns, wheels, slab rollers, extruders, and all other studio equipment. 

To find replacement parts other than full components, you can contact an authorized Brent dealer nearest you.
(Many will also perform wheel repair.)

Equipment Warranty Registration & Manufacturer’s Rebates

Shipping Department 

Shipping Issues and Returns

Toll Free: (800) 925-5195  ext. 1311
Local: (317) 243-0066 ext. 1311

For workshops, classes and teacher inservice events:

Question about workshops?

To request a workshop please complete and submit the form below.
Workshop Request Form


International Sales Operations:

Orders / Customer Solutions / Product Inquiries:

All countries, except Canada and Mexico:

Diana Faris
USA Tel: +1 317-683-1302

Canada and Mexico:

Kevin Beckstein
USA Tel: +1 317-683-1362

Also feel free to submit a request using this form:

AMACO2Go Survey