Contact Us

Customer Solutions and Sales Support

Order Status and Shipping Quotes

Toll Free: (800) 374-1600
Local: (317) 244-6871
Fax: (317) 822-7093

Technical Support and Product Safety

Support Request Form

Product Questions and SDS Sheets

Monday-Friday 8:00 a.m. – 5:00 p.m., Eastern Time Zone

Toll Free: (800) 999-5456
Local: (317) 683-1303

Technical Support: Dave Nagy and Shawntee Fehribach

Overexposure or Ingestion of AMACO Products

AMACO registers all our products with Poisindex which makes all this information available to health care providers via National Poison Control. A call to 1-800-222-1222 will connect the health care provider with any needed information.

Replacement Parts

Please call our Technical Support team with any questions regarding parts for kilns, wheels, slab rollers, extruders, and all other studio equipment. 

To find replacement parts other than full components, you can contact an authorized Brent dealer nearest you.
(Many will also perform wheel repair.)

Equipment Warranty Registration & Manufacturer’s Rebates

Shipping Department 

Shipping Issues and Returns

Toll Free: (800) 925-5195  ext. 1311
Local: (317) 243-0066 ext. 1311
Fax: (317) 822-7091

For workshops, classes and teacher inservice events:

Question about workshops?

To request a workshop please complete and submit the form below.
Workshop Request Form


International Sales Operations:

Orders / Customer Solutions / Product Inquiries:

Andrew Carter - All countries but excluding Mexico and North America
UK Tel: +44 (0) 7858 194076 
UK Fax: +44 (0) 1782 801056 

USA Tel: +1 317-683-1379
USA Fax: +1 317- 429-5309

AMACO International Operations
PO Box 4699
Stoke on Trent


Kevin Beckstein - North America and Mexico
Phone: (800) 374-1600 Ext. 1362
Fax: (317) 429-5362

Also feel free to submit a request using this form:

AMACO2Go Survey