Contact Us

Customer Solutions and Sales Support

Order Status and Shipping Quotes

Email: salessupport@amaco.com
Toll Free: (800) 374-1600
Local: (317) 244-6871


Technical Support and Product Safety

Support Request Form

Product Questions and SDS Sheets

Monday-Friday 8:00 a.m. – 5:00 p.m., Eastern Time Zone

Email: customercare@amaco.com
Toll Free: (800) 999-5456
Local: (317) 683-1303

Overexposure or Ingestion of AMACO Products

AMACO registers all our products with Poisindex which makes all this information available to health care providers via National Poison Control. A call to 1-800-222-1222 will connect the health care provider with any needed information.

Replacement Parts

Please call our Technical Support team with any questions regarding parts for kilns, wheels, slab rollers, extruders, and all other studio equipment. 

To find replacement parts other than full components, you can contact an authorized Brent dealer nearest you.
(Many will also perform wheel repair.)

Equipment Warranty Registration & Manufacturer’s Rebates


Shipping Department 

Shipping Issues and Returns

Email: shipping@amaco.com
Toll Free: (800) 925-5195  ext. 1311
Local: (317) 243-0066 ext. 1311


For workshops, classes and teacher inservice events:

Question about workshops?
workshops@amaco.com

To request a workshop please complete and submit the form below.
Workshop Request Form

 


International Sales Operations:

Orders / Customer Solutions / Product Inquiries:
Email: export@amaco.com

All countries, except Canada and Mexico:

Diana Faris
Email: exportsales@amaco.com 
USA Tel: +1 317-683-1302

Canada and Mexico:

Kevin Beckstein
Email: kbeckstein@amaco.com
USA Tel: +1 317-683-1362


Also feel free to submit a request using this form:

AMACO2Go Survey