Contact Us
Customer Solutions and Sales Support
Order Status and Shipping Quotes
Email: salessupport@amaco.com
Toll Free: (800) 374-1600
Local: (317) 244-6871
Technical Support and Product Safety
Product Questions and SDS Sheets
Monday-Friday 8:00 a.m. – 5:00 p.m., Eastern Time Zone
Email: customercare@amaco.com
Toll Free: (800) 999-5456
Local: (317) 683-1303
Overexposure or Ingestion of AMACO Products
AMACO registers all our products with Poisindex which makes all this information available to health care providers via National Poison Control. A call to 1-800-222-1222 will connect the health care provider with any needed information.
Replacement Parts
Please call our Technical Support team with any questions regarding parts for kilns, wheels, slab rollers, extruders, and all other studio equipment.
To find replacement parts other than full components, you can contact an authorized Brent dealer nearest you.
(Many will also perform wheel repair.)
Equipment Warranty Registration & Manufacturer’s Rebates
Shipping Department
Shipping Issues and Returns
Email: shipping@amaco.com
Toll Free: (800) 925-5195 ext. 1311
Local: (317) 243-0066 ext. 1311
For workshops, classes and teacher inservice events:
Question about workshops?
workshops@amaco.com
To request a workshop please complete and submit the form below.
Workshop Request Form
International Sales Operations:
Orders / Customer Solutions / Product Inquiries:
Email: export@amaco.com
All countries, except Canada and Mexico:
Diana Faris
Email: exportsales@amaco.com
USA Tel: +1 317-683-1302
Canada and Mexico:
Kevin Beckstein
Email: kbeckstein@amaco.com
USA Tel: +1 317-683-1362