Contact Us

Customer Solutions and Sales Support

Order Status and Shipping Quotes

Email: salessupport@amaco.com
Toll Free: (800) 374-1600
Local: (317) 244-6871
Fax: (317) 822-7093


Technical Support and Product Safety

Product Questions and SDS Sheets


Monday-Friday 8:00 a.m. – 5:00 p.m., Eastern Time Zone

Email: technicalsupport@amaco.com
Toll Free: (800) 999-5456
Local: (317) 683-1303

Technical Support: Dave Nagy and Shawntee Fehribach

Overexposure or Ingestion of AMACO Products

AMACO registers all our products with Poisindex which makes all this information available to health care providers via National Poison Control. A call to 1-800-222-1222 will connect the health care provider with any needed information.

Replacement Parts

Please call our Technical Support team with any questions regarding parts for kilns, wheels, slab rollers, extruders, and all other studio equipment. 

To find replacement parts other than full components, you can contact an authorized Brent dealer nearest you.
(Many will also perform wheel repair.)

Equipment Warranty Registration & Manufacturer’s Rebates


Shipping Department 

Shipping Issues and Returns

Email: shipping@amaco.com
Toll Free: (800) 925-5195  ext. 1311
Local: (317) 243-0066 ext. 1311
Fax: (317) 822-7091


For workshops, classes and teacher inservice events:

Questions about workshops?
workshops@amaco.com

To request a workshop please download the form below and click the submit button.
(This form only works when you right-click and select "save as" then complete the form. )
Workshop Request Form


International Sales Operations:

Orders / Customer Solutions / Product Inquiries:
Email: export@amaco.com

Andrew Carter - All countries but excluding Mexico and North America
Email: acarter@amaco.com
UK Tel: +44 (0) 7858 194076 
UK Fax: +44 (0) 1782 801056 

USA Tel: +1 317-683-1379
USA Fax: +1 317- 429-5309


AMACO Europe
Suite C0041
35 Victoria Road
Darlington
Co Durham
DL1 5SF
England


Kevin Beckstein - North America and Mexico
Email: kbeckstein@amaco.com
Phone: (800) 374-1600 Ext. 1362
Fax: (317) 429-5362


Robert Smith - Shipping
Email: rsmith@amaco.com
Phone: (800) 925-5195  Ext. 1311
Fax: (317) 822-7091


Also feel free to submit a request using this form:

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